Welcome to HexCloud (hereinafter referred to as "the Application"). The Application is operated and provided by Hex Energy Technology (Shanghai) Co., Ltd. (hereinafter referred to as "We" or "the Company"). We highly value the protection of your personal information. This Privacy Policy (hereinafter referred to as "the Policy") aims to explain how we collect, use, store, share, and protect your personal information, as well as your related rights.
Before using the Application, please read and fully understand this Policy. If you disagree with any part of this Policy, you should immediately cease using the Application. By clicking "Agree" or continuing to use the Application, you are deemed to have fully understood and agreed to all terms of this Policy.
When logging in, or using certain features of the Application, you may need to provide necessary personal information (e.g., phone number, email, username, password). When contacting us, submitting feedback, or engaging in other interactions, you may voluntarily provide personal contact details or descriptions of issues.
In compliance with legal requirements or with your consent, we may obtain necessary information about you from third-party partners to enhance our services.
To fulfill purposes stated in this Policy, we may share necessary information with affiliates, partners, or third-party service providers, ensuring data security through appropriate confidentiality measures.
In the event of mergers, acquisitions, asset transfers, or similar transactions involving personal information, we will require the receiving party to adhere to this Policy or seek your renewed consent.
We may disclose your personal information in compliance with laws or governmental requests where legally justified.
Your personal information may be stored within China or transferred overseas in compliance with applicable laws.
We retain your information only for the duration necessary to fulfill the purposes outlined herein or as required by law. Afterward, we delete or anonymize the data.
We implement industry-standard safeguards to prevent loss, misuse, unauthorized access, or disclosure. However, no security measure is entirely infallible.
When you use the features provided by third parties in this application, we may integrate software development kits (SDKs) provided by third parties to implement the relevant functions. At this time, third-party SDK service providers may collect personal information related to you. The aforementioned service providers' collection and processing of information comply with their own privacy policies and are not applicable to this policy. To ensure the maximum security of your information, we recommend that you review the privacy policy of any third-party SDK services before using them. To protect your legitimate rights and interests, if you discover any risks associated with such SDKs or similar applications, we recommend that you immediately terminate the relevant operations and contact us promptly. We collect data based on your interactions with us and the choices you make, including your privacy settings and the products and features you use. The data we collect may include SDK/API/JS code version, browser, Internet service provider, IP address, platform, timestamp, application identifier, application version, application distribution channel, independent device identifier, iOS advertising identifier (IDFA), Android advertising main identifier, network card (MAC) address, international mobile device identifier (IMEI), device model, terminal manufacturer, terminal device operating system version, session start/stop time, language location, time zone and network status (WiFi, etc.), hard disk, CPU and battery usage. We will conduct strict testing on the integration of third-party SDKs and provide you with the latest information on the integration of SDKs. Please refer to the official privacy policy of the third-party SDK for details.
Belonging company: Shenzhen Tencent Computer Systems Co., Ltd/p>
Purpose: Analysis of APP crash log information
Collecting Information: Device information, Network information
Using System: Android、iOS
SDK Privacy Policy: View link
Belonging company: Shanghai Zhangzhitao Information Technology Co., Ltd
Purpose: Used to push push information to mobile phone users
Collecting Information: Device information, Network information, Network status
Using System: Android、iOS
SDK Privacy Policy: View link
Belonging company: MapLibre
Purpose: Get the current device location
Collecting Information: Location information
Using System: Android、iOS
SDK Privacy Policy: View link
If you are a minor under 18, you must read this Policy under parental guidance and obtain parental consent before using our services. We protect minors' personal information in accordance with relevant laws.
We may revise this Policy due to operational or legal changes. Material updates will be announced via the Application or other channels. Continued use after updates constitutes acceptance of the revised Policy.
For questions, feedback, or assistance regarding this Policy or your rights, please contact us at:
Last Updated: July 11, 2025